We're committed to delivering your order quickly and safely. Please review our shipping policy below:
Order Processing
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been placed and another email with tracking details once it has shipped.
Shipping Time
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Standard delivery usually takes 5–7 business days within Australia.
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Express delivery options may be available at checkout.
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Delivery times may vary depending on your location, courier delays, or seasonal demand.
Shipping Charges
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Shipping charges are calculated at checkout based on weight, size, and destination of the order.
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We may offer free shipping on orders above a certain value (if applicable, mention threshold).
International Shipping
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We currently ship to select countries outside Australia.
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International orders may take 10–15 business days depending on customs clearance.
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Customs duties, taxes, or import fees (if any) are the responsibility of the customer.
Order Tracking
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Once your order is shipped, you'll receive an email with a tracking link to monitor delivery status.
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Please allow up to 24 hours for tracking information to update.
Delays & Issues
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While we do our best to deliver on time, delays caused by courier services, weather conditions, or customs are beyond our control.
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If your order is significantly delayed, please contact us and we'll assist you.
