Shipping Policy

We're committed to delivering your order quickly and safely. Please review our shipping policy below:

Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed and another email with tracking details once it has shipped.

Shipping Time

• Standard delivery usually takes 5–7 business days within Australia.

• Express delivery options may be available at checkout.

• Delivery times may vary depending on your location, courier delays, or seasonal demand.

Shipping Charges

• Shipping charges are calculated at checkout based on weight, size, and destination of the order.

• We may offer free shipping on orders above a certain value (if applicable, mention threshold).

International Shipping

• We currently ship to select countries outside Australia.

• International orders may take 10–15 business days depending on customs clearance.

• Customs duties, taxes, or import fees (if any) are the responsibility of the customer.

Order Tracking

• Once your order is shipped, you'll receive an email with a tracking link to monitor delivery status.

• Please allow up to 24 hours for tracking information to update.

Delays & Issues

• While we do our best to deliver on time, delays caused by courier services, weather conditions, or customs are beyond our control.

• If your order is significantly delayed, please contact us and we'll assist you.