Privacy Policy

1. Introduction

Welcome to ProTech Customs. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at design@protechcustoms.com.au

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you engage with our services or subscribe to our newsletter.
Payment Information: If you make a purchase, we collect payment information necessary to process your order, which may include your credit card number and billing address.
Technical Data: We may collect data about your device, browser, and how you interact with our website, including IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information

To Provide Services: We use your information to fulfil orders, manage your account, and provide customer service.
To Communicate: We may use your information to contact you regarding your orders, account, or to send promotional offers.
To Improve Our Services: We analyse data to understand customer behaviour and improve our website and services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with service providers to help us deliver services (e.g., payment processors, shipping companies).

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

6. Cookies

Our website uses cookies to enhance user experience. You can control the use of cookies through your browser settings.

7. Your Rights

You have the right to request access to, correction, or deletion of your personal information. Please contact us to exercise these rights.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

ProTech Customs
Unit 2, Building 3, 1 Dairy Road, Fyshwick ACT 2609
design@protechcustoms.com.au
02 6262 9340